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Shipping & Returns

How To Return An Item


Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.

1. Please mail your returned item to:

    Paragon Enterprise Limited

    Central Boulevard

    Blythe Valley Park

    Solihull

    B90 8AG

    United Kingdom

2. Please clearly label your package outside that it is a return and include in your package a signed letter stating the reason for your return.

3. Please maintain postage proof of return

Return Exceptions

Returns of any used items or not in original packing will be rejected unless there is a manufacturer defect

Restocking Fee

All items are subject to a 15% restocking fee, this will be deducted from your refund. We also do not refund postage and handling costs paid on the order.

Exchanges

We will consider item exchange if returned item is unused and in its original packing.  Any return however will be liable to any postage and handling costs.

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